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FREQUENTLY ASKED QUESTIONS

Colborne Bed and Breakfast, located in Goderich, Ontario Canada is a beautiful Victorian era home with a modern flair. Built in 1890, it is situated near our historic downtown shopping 'Square', and within walking distance to our beaches, museums and walking/hiking trails. This former manse for the Presbyterian Church has three story's with five en-suite bedrooms and a guest-only parlour, dining room and sun porch. Our accommodations are furnished and decorated to a high standard and with either a whirlpool bath and/or shower en-suites. Every Guest Room has air-conditioning, free WIFI, hairdryers and tea/coffee making facilities. Our King rooms feature a sitting area with fireplace & TV. Colborne Bed and Breakfast is open year round and gift certificates are available. We have been awarded the Trip Advisors Certificate of Excellence for 2014, 2015 and 2016!

 WHERE IS COLBORNE BED AND BREAKFAST LOCATED?

Historically known as "Canada's Prettiest Town", Goderich is world-renowned for its breathtaking sunsets. Located within 'Ontario's West Coast', Colborne B&B is nestled on the shores of Lake Huron at 72 Colborne St. Goderich, ON Canada N7A 2V9.  Our downtown area ('The Square') is located on a roundabout, and Colborne Street is one of the eight streets which lead off from this downtown core. Turn right at the CIBC Bank and we are located in the 2nd block on the right hand side. More information about location.
     
To Colborne B&B Approx Kilometers Approx Miles
Detroit (via Port Huron) 235 146
Hamilton 187 116
Kitchener 124 77
London 106 66
Sarnia 141 88
Sky Harbor Airport 1.6 1
Stratford 82 51
Toronto 223 139

  WHAT TYPE OF ACCOMMODATIONS ARE AVAILABLE?

View our Guest Rooms and Suites. You will be directed to further information from this section.

 HOW DO I MAKE A RESERVATION OR CONTACT COLBORNE BED AND BREAKFAST?

To make a reservation you can use Colborne B&B's online reservation system, or to contact Colborne Bed and Breakfast directly, email jandscolbornebandb.com  or call call toll free (800) 390-4612.

 HOW DO I MAKE PAYMENT?

Prices quoted are in Canadian funds. We accept Visa, MasterCard, Travel Cards or cash. A valid credit card will be required to confirm your reservation and guarantee your room. Payment will not be charged to your credit card until check out. Room Rates are subject to change.

 WHAT IS YOUR CANCELLATION POLICY?

A $25 cancellation fee is charged for all cancellations. A 48 hours notice in advance must be given prior to your scheduled arrival. If cancellation occurs less than 48 hours, we will do our best to resell the room. If we are not able to resell the room, your card may be charged for a one night deposit. Reducing the number of days of a stay is considered a cancellation. All cancellations must be performed in writing (e-mail is acceptable).

 WHAT TIME IS CHECK IN / CHECK OUT?

Check in is  4:00 P.M. to 7:00 P.M. Check-Out Time is 11:00 A.M. Please contact us for alternate check in to guarantee we are here to welcome you.

 DO YOU HAVE ACCOMMODATIONS FOR CHILDREN?

We cater to adults and welcome children ages 10 plus unless the whole house is rented by same family/friends.

 IS THERE A SMOKING AREA?

For the convenience of our guests all of our rooms are non smoking, and we are a non- smoking building. Smoking is permitted outside.

 IS THERE FREE PARKING?

Free Parking is available on site. There is free street parking between April 15th to November 15th. In the winter you must use the driveway or you may incur a municipal parking ticket.

WHAT IS YOUR PET POLICY?

Regretfully, no pets allowed, however boarding is available nearby by appointment at K-9/Kitty Kennels. Located at 78191 Porters Hill Line, Bayfield, Ontario N0M 1G0. Phone 519- 482-1500.





Boots and Cullen are our resident cats. Cullen has been with our family for 9 years and Boots for 5 years. They are not allowed in the kitchen or B&B areas, however you may find them outside sunning themselves or roaming our gardens.

WHAT IS YOUR BREAKFAST EXPERIENCE!?

Included with your accommodation, is a full Gourmet Style Breakfast. Served each morning in our guest dining room, our breakfasts are renowned! We gladly accommodate dietary preferences provided we are notified upon booking. As well, complimentary biscotti and home baked cookies are always available in our dining area.

WHAT ARE THE ATTRACTIONS OF GODERICH AND AREA?

Visit our Area Attractions page, our Area Links page, or the Goderich Attractions page for listings of the many opportunities for recreation and leisure in the area.

WHAT IF I HAVE MORE QUESTIONS?

We are happy to answer any questions you may have! Please contact us at jands@colbornebandb.com, or call toll free (800) 390-4612.

WHAT IS YOUR PRIVACY POLICY?

Your privacy is important to us. This policy tells you what information we gather about you, how we would use it, to whom we may disclose it, how you can opt out of the collection, use or disclosure of your personal information, and how to get access to the information we may have about you.

Collecting Information: We collect information about guests such as name, automobile license number, make and year, credit card number and special needs, interests and preferences. We may collect information from you directly, from a member of your family, or from a business associate making reservations for you. We may obtain it by telephone, in person, by mail, by fax or by e-mail. We may keep the information in written form or electronically. By providing this information to us, you enable us to serve you better.

Using Information: We use the information collected to make your stay more enjoyable, to assist in arranging payment of your accounts, and to provide further information to you about our facilities and our programs. We will retain your personal information only for as long as required by the law or as necessary for the purposes for which it is collected. Your personal information will not be used for other purposes without your consent.

Disclosing Information: We will not disclose any personal information collected about you to anybody else, unless required to do so by law, except when we provide the information to firms we retain to assist us in forwarding additional information to you, or in collecting funds owing by you. If our business is sold, we may provide the information to the purchaser of our business. We will comply with all laws which require us to supply the information to government agencies and others. We will not otherwise sell, transfer or trade any mailing list which includes your information.

Keeping Information Secure: We will keep written information in a secure place in a locked cabinet. If the information is stored electronically, it will be password-protected and available only to those members of our staff who require it.

Access to Information: If you wish to review the personal information we keep about you please contact our Privacy Officer at the address set out below. At your request, subject to applicable law, we will delete your personal information from our records.

Obtaining Your Consent: By providing personal information to us, you are consenting to us using it for purposes set out above and disclosing it to the parties described above. If you do not want us to use any personal information about you, or wish to limit the use or disclosure of such personal information by us, please contact the Privacy Officer at the address set out below by mail, fax or e-mail.

Contact Us: Our Privacy Officer is Suzanne Anderson, Colborne Bed and Breakfast, 72 Colborne Street, Goderich ON N7A2V9. 519.524.7400; TOLL FREE (800) 390-4612  email jands@colbornebandb.com.


Colborne Bed & Breakfast
 

72 COLBORNE ST.
GODERICH ON N7A 2V9
TOLL FREE (800) 390-4612
LOCAL
(519) 524-7400


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